At Underscore Digital (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share when using our website, underscore.digital.
1. Who We Are
Underscore Digital is a web design and development agency based in Malindi, Kenya, offering online business and website solutions.
If you have any questions about this policy or your data, please contact us at:
📧 hello@underscore.digital
2. Information We Collect
When you interact with our website, we may collect the following information:
- Name
- Email address
- Phone number
This information is collected only when you voluntarily provide it through our contact forms or inquiry forms.
3. How We Use Your Information
We use your information only for the following purposes:
To respond to your inquiries or requests
To improve our communication and services
To ensure website security and prevent spam or abuse (through Google reCAPTCHA)
We do not sell, rent, or trade your personal data to any third parties.
4. Third-Party Services
We use trusted third-party tools to enhance your website experience:
Google Analytics – to understand website usage and improve performance
Google reCAPTCHA – to protect forms from spam and abuse
These providers may collect anonymous technical information, such as browser type or pages visited, but not personal identifiers unless you share them directly.
5. Your Data Rights
You have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your data at any time
To exercise these rights, contact us at hello@underscore.digital.
6. Cookies
Our website currently does not use cookies to track or store any personal data.
However, third-party services like Google Analytics or reCAPTCHA may use their own technical cookies for essential functionality.
7. Data Protection
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
Your data is securely stored and accessed only by authorized personnel for legitimate business purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect new legal, technical, or business developments. The latest version will always be available at https://underscore.digital/privacy-policy.
9. Contact Us
If you have any questions, requests, or concerns regarding your privacy, please contact us at:
📧 hello@underscore.digital